Service and Maintenance

The best product is nothing without the best service. Service is a key factor in the TCO (Total Cost of Ownership) of a refrigeration unit. So, maintaining your valuable unit in a regular basis will have a great impact on the TCO of your unit after 7-10 years of its usage.

To do so, IBC-Thermo King Egypt, have the largest service staff in the industry. Not only outnumber any of other service providers in this market, but also, have the highest level of trained, Factory-certified Engineers and technicians along with the latest testing and diagnosing special equipments that facilitate the diagnostic process and saving you time and money.

Also, IBC-Thermo King Egypt recognizes the type and criticalness of operating a fleet of reefer units. So, we offer a 24/7 service coverage, emergency phone support and mobile service that will travel all the way to your faulty equipment and repair it in a timely fashion.

IBC-Thermo King Egypt offers its customer a wide array of THERMO KARE contract maintenance. Our offering Starts with a labor only contracts, all the way to a comprehensive full cover contracts that covers labor, scheduled service, repairs, all parts and travel. You can custom made a contract that suits your specific needs.

Our goal of any contract is a Win-Win situation, so, by the end of the day, you will end up saving money on repairs and break-downs, which will be reflected directly on your financial records.